Question 1

What is the Rockstar Learning Platform?

Accepted Answer

The Rockstar Learning Platform is an enterprise-quality learning management and experience platform that’s powerful enough for Fortune 500 companies - yet accessible and affordable enough for any small business that needs to share learning content to support a remote workforce.

The Rockstar Learning Platform combines traditional LMS capabilities with a more personalized, interactive experience that learners need to become top performers and maximize their potential. Using the latest course management and authoring innovations developed by ELB Learning, The Rockstar Learning Platform is now the central hub of ELB Learning solutions, where learners can engage with peers and mentors throughout the learning process.

Question 2

Is the Rockstar Learning Platform an LMS or LXP, and what&rsquo;s the difference between them?

Accepted Answer

A Learning Experience Platform is a more personalized, collaborative evolution of a Learning Management System, which hosts, delivers, and tracks training content and activities. With The Rockstar Learning Platform, you get the best of both worlds. It provides the traditional LMS functionality needed to deliver employee training and measure the performance of your learning programs while providing a more personalized, collaborative experience you would expect from a Learning Experience Platform.

Question 3

What makes The Rockstar Learning Platform different from other LMS and LXP products?

Accepted Answer

The Rockstar Learning Platform is one of the most flexible, scalable tools on the market. It&rsquo;s powerful enough to support a global enterprise yet has an affordable small business price tag. Known for its user-friendly interface, it&rsquo;s easy to drive adoption amongst your learners. With so many options to custom-tailor the platform to meet your business needs and budget, The Rockstar Learning Platform is built to drive ROI from L&D. Whether you are new to learning platforms or looking to switch solution providers entirely, our knowledgeable, local staff has the experience to make migrations painless. In fact, we are known for our first-class support.

Question 4

What are the technical requirements?

Accepted Answer

The Rockstar Learning Platform is a browser-based solution which works best on Chrome, FireFox, Edge, Safari, and IE 11. As a secure cloud-based hosted product, it has the convenience of single sign-on and ability to work on any operating system. But it also has the level of security strong enough to support industries with the highest security requirements, including financial, medical, and government institutions.

Question 5

How is my content backed up?

Accepted Answer

The Rockstar Learning Platform is hosted on Amazon Web Services with load-balancing cloud management and unlimited scalability. Since our solution was originally built for banks and insurance companies, security and scalability are trademarks of our product. Our customers run hundreds of thousands of users annually through The Rockstar Learning Platform for required, certified training and have come to trust our product as the gold standard in reliable, private training.

Question 6

Do you accept external integrations into the system?

Accepted Answer

The Rockstar Learning Platform integrates with leading technologies including HRIS, CRMs, ecommerce, conferencing solutions, content libraries, and more. We can also accommodate custom integrations and sync data using Zapier, an integration as a service (iPaaS) provider which supports thousands of applications.

Question 7

Does the Rockstar Learning Platform integrate with Lectora and CenarioVR?

Accepted Answer

You can publish your Lectora and CenarioVR courses directly to The Rockstar Learning Platform. And direct integrations with all ELB Learning products are in the works!

Question 8

Which eLearning content library integrations are available within The Rockstar Learning Platform?

Accepted Answer

On top of a base subscription, you can purchase a number of ELB Learning courseware libraries, including Cybersecurity Awareness, Workplace Safety, Griffin Hill Sales, and Professional Soft Skills. You also have the option to add BizLibrary, a premium courseware collection, which is sold separately.

Question 9

If I&rsquo;m already using BizLibrary, can I import all of those existing courses?

Accepted Answer

Yes, if you have courses within other courseware collections, you can upload those courses directly into The Rockstar Learning Platform.

Question 10

Does The Rockstar Learning Platform support eCommerce or offer third-party integrations for eCommerce?

Accepted Answer

The Rockstar Learning Platform supports Shopify and Infusionsoft, both of which are PCI (payment card industry) compliant but if there is another platform you prefer using, please talk to sales. We&rsquo;d be happy to work with you.You may also be able to connect to other platforms using Zapier.

Question 11

Can I white-label the platform with custom branding?

Accepted Answer

Yes. You can create an entirely custom-designed interface to align with your brand and even your clients&rsquo; brands. You can change colors, logos, messaging, and other details to engage learners and personalize your platform. Furthermore, each organization set up within the Rockstar Learning Platform may be custom-branded; it doesn&rsquo;t have to look the same as your enterprise admin account.

Question 12

Does the Rockstar Learning Platform support multiple office locations and portals?

Accepted Answer

Yes, you can set up as many offices, subgroups, and portals as needed. When you set up your main enterprise account, you can rebrand the platform and customize settings. Any &ldquo;office&rdquo; you set up under your enterprise account will carry this branding - but it can also be changed to support each customer.

Question 13

How long does it take to implement the Rockstar Learning Platform and get my team up and running?

Accepted Answer

If you are not migrating from another platform nor require any customizations, you can be up and running within a day. However, if you need to import courses or transfer data from other platforms, you may need our migration team to assist you throughout the implementation process. Our in-house experts can configure complex integrations and customize the platform to meet your needs. Based on the specific scope of work required, our team can give you an estimate as to when you are ready to go live.

Question 14

What comes with my Rockstar Learning Platform account?

Accepted Answer

A free or starter subscription to the Rockstar Learning Platform includes unlimited email support hours and unlimited courses. If you upgrade your subscription to a business or enterprise package, built-in courseware bundles, and ELB Learning Authoring Suite licenses featuring Lectora are included. Other premium integrated options include Rehearsal for video coaching, the BizLibrary courseware collection, and The Training Arcade eLearning games templates.

While the Rockstar Learning Platform is structured to accommodate most customer needs, custom configurations are also charged separately. Since fees vary, please contact sales for more information.

Question 15

How do I set up automated enrollments?

Accepted Answer

To automate enrollments, there is a setting within the Enrollment section of the reporting tab within the RockStar Learning Platform. You will find a list of all assigned courses and users along with some details about each user. To activate this setting, please review this KnowledgeBase article.

Question 16

How do I find out about what&rsquo;s coming next and the latest releases?

Accepted Answer

Please be sure to sign up for the ELB Learning newsletter, or visit the updates section of the Rockstar Learning Platform.

Question 17

How Do I get set up with a free account?

Accepted Answer

You can get started with your free account by signing up here. Your free account will allow you to explore all of the Rockstar Learning Platform&rsquo;s amazing features! You&rsquo;ll also receive detailed training videos and unlimited email support.

Question 18

How do I upgrade or enhance my account with premium features?

Accepted Answer

Want to upgrade your account with additional support and unlock even more awesome features? It&rsquo;s easy! Contact your Rockstar Learning Platform Account Executive or click on a package here.

Question 19

What are professional services, and do I need them?

Accepted Answer

Our professional services team is here to manage integrations, such as Single Sign-On, and other custom projects. During the exploration process, your enterprise account executive will help you determine if professional services would be right for your Rockstar Learning Platform setup.

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